Bottom line Mailchimp is a polished, all-in-one marketing platform that's easy to start — but its contact-based pricing scales up fast, and the free tier is now much smaller than it once was[1][2].

Mailchimp became the default email platform by being easy: drag-and-drop builders, prebuilt templates, and a generous free plan that let people grow before paying. That free plan has shrunk, and the pricing that replaced it rewards you less as your audience grows.

Hand holding a white envelope

At a glance

PlanPriceContacts
Free$0Up to 500
Essentials$13/moScales with list
Standard$20/moScales with list
Premium$350/moAdvanced + volume

What it does well

The editor is genuinely easy, and the all-in-one nature — email, landing pages, forms, basic automation, and basic CRM — means a small team can run most of its marketing from one login[2]. Deliverability is solid, and the templates look professional out of the box.

The price jump

The free plan now caps at 500 contacts, and every tier after that scales by subscriber count. A list that was cheap at 2,000 contacts gets noticeably more expensive at 10,000, and the jump to Premium ($350/mo) is steep[1]. Growing lists often find better value in Brevo or MailerLite.

Who should use it

Small businesses that value an all-in-one, easy-to-use platform and have a modest or slow-growing list. E-commerce brands may prefer Klaviyo's revenue focus; creators may prefer Kit's pricing.

The verdict

Mailchimp is still a great place to start — just check the pricing for your projected list size before you commit, because the comfortable entry can get expensive as you grow.